Scam Alert!! DPD Postman Scam – Beware

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  • Post published:February 17, 2024
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The DPD postman scam is a clever fraud that has been circulating in the UK, targeting unsuspecting victims. This scam involves fraudsters pretending to be delivery drivers for the parcel company DPD, in order to steal money and personal information from their victims. As more and more people rely on parcel deliveries, it’s important to be aware of this scam so you don’t fall victim yourself. Keep reading to find out exactly how the DPD postman scam works, how to recognize it, and most importantly, how to avoid it.

How the Scam Works

The DPD postman scam typically starts with an unexpected text message or email claiming to be from DPD. The message will say that you have a parcel waiting to be delivered, but there is a problem with the delivery address or a shipping fee needs to be paid first. The message includes a link for you to resolve the delivery problem.

If you click the link, it takes you to a convincing but fake DPD website asking for your personal details and credit card information. The site looks just like the real DPD site, so it’s easy to be fooled. If you enter your details, the fraudsters will steal your money and use your information for identity theft.

In another variation of the scam, you may get a knock on your door from someone claiming to be the DPD driver with your parcel delivery. However, they will say there’s an unpaid shipping fee that needs to be settled before you can receive your parcel. The “driver” will ask you to pay in cash there and then. If you do, you’ve just handed your money over to a scammer.

Some clear red flags of the DPD scam:

  • You aren’t expecting a DPD delivery. Scammers count on sending messages out randomly to hook unsuspecting people.
  • There are spelling and grammar errors in the message. Authentic messages from delivery companies don’t contain errors.
  • The message asks for personal information like credit card details. No legitimate delivery company will send links asking for this info.
  • The driver asks you to pay a fee in cash before handing over the parcel. DPD never operates this way.
  • You visited the site and it looks fake or unofficial. The URLs are often slightly altered from the real DPD site.
  • The message just doesn’t look or feel right. Trust your instincts if you suspect a scam.
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Who is Behind the Scam?

The DPD scam is orchestrated by sophisticated criminal networks seeking to defraud innocent people. They create incredibly convincing fake websites and send texts or emails in high volumes, knowing that a certain percentage of people will take the bait.

The criminals use the credit card details entered on their fake sites to steal money. They sell on personal information like names, addresses and phone numbers to other fraudsters. The cash they scam out of victims on the doorstep lines their own pockets.

The scammers can be based anywhere in the world. They prey on victims predominantly in the UK, where DPD is one of the largest parcel delivery networks. However, variations of the scam have also been reported in the US, Ireland and other countries where DPD operates.

The gangs are able to put together extremely professional looking fake DPD websites and messages thanks to modern tools and techniques. With enough stolen cash behind them, these fraud networks will unfortunately keep adapting and improving such scams for as long as they remain profitable.

How to Spot the DPD Scam

While the DPD scam can look convincing at first glance, there are usually some tell-tale signs that reveal its fraudulent nature:

  • You aren’t expecting a delivery – If you receive a text or email out of the blue claiming you have a parcel waiting from DPD, be very suspicious. Legitimate delivery companies only message when you’ve actually ordered something that’s coming.
  • Wrong details – If the message has your name, address or other details incorrect, it’s a red flag. Watch for subtle mistakes like spelling errors too.
  • Asks for financial information – No genuine delivery firm will send links or prompt you to enter credit card details to release a parcel. DPD doesn’t operate this way.
  • Sense of urgency – Scammers will try to rush you into action by saying you need to act quick to get your package. Take your time and don’t fall for it.
  • Poor grammar/spelling – Messages from real companies don’t contain bad grammar or spelling mistakes. The scammers often don’t have English as a first language.
  • Website looks unofficial – Fake DPD sites will look convincing at first but there are usually small anomalies that reveal they aren’t genuine. Look for incorrect logos, fonts, email addresses etc.
  • Doorstep driver asks for cash – Legit DPD drivers never handle cash payments. A driver asking for an unpaid shipping fee before handing over the parcel is a huge red flag.

Trust your instincts – if something feels off, it probably is. Use scam awareness to avoid being fooled.

How to Avoid the DPD Scam

While the criminals are constantly updating their tactics, there are some simple precautions we can all take to avoid falling victim:

  • Never click unsolicited links – If you receive a random text or email with a link relating to a delivery, don’t click it. These messages are scams. Go directly to the DPD website if you want to check package status.
  • Beware doorstep scammers – Always check ID of anyone who claims to be from DPD. Drivers won’t ask for cash. Take packages inside unopened if you’re suspicious.
  • Ignore urgent requests for information – Scammers will urge you to act quickly and hand over details. Take a moment to think before parting with any information.
  • Learn to spot fake websites – Fake DPD sites have small but noticeable differences. Learn what the real site looks like and look for incorrect logos, fonts, addresses etc on fakes.
  • Don’t enter card details unless you’re 100% sure – Only enter payment info on sites you know and trust, where the URL is correct. If you have any doubts, contact customer service directly before entering anything.
  • Keep device software up to date– Make sure your phone, laptop and security apps are always updated. Scam links can contain malware to infect devices. Updating your software keeps you protected.
  • Contact DPD to verify anything suspicious – If you receive a strange message claiming to be from DPD, you can contact them directly to verify it. Look up their official contact details, don’t use any provided in the message.
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Staying alert to the warning signs of scams is your best defense against fraud. Trust your instincts, don’t rush into anything and you can avoid this kind of exploitation.

What to Do if You Get Scammed

If you realize you’ve fallen victim to the DPD scam in some way, don’t panic. There are still some important steps you can take:

  • Contact your bank – If you entered card details on a fake site, call your bank immediately to stop any unauthorized transactions on your account. Cancel cards that may have been compromised.
  • Change passwords – Update all your passwords, especially for the email address used to contact you. Criminals could gain access to other accounts with passwords reused.
  • Monitor your credit – Check your credit reports regularly for any suspicious activity. Consider signing up for a credit monitoring service to stay on top of things.
  • Alert DPD – Legitimate DPD will want to be make aware of scams imitating their brand. Contact them to report fake emails or texts.
  • Report the scam – Make fraud reports to Action Fraud and the FCA to alert other authorities. The more people who report scams, the better chances of catching the criminals.
  • Spread awareness – Share details of the scam on social media or with your community to help prevent others falling victim too. Describing your experience can protect more people.

Even if you do fall prey to a scam, acting quickly can limit the damage. By reporting the fraud, you’ll also be helping authorities build cases against the criminal networks running these scams.

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DPD Scam Prevention Tips

Here are 5 top tips to protect yourself from the DPD scam:

Number Prevention Tip
1 Never click on unsolicited text or email links, even if they look official. Go directly to the company site.
2 Watch for poor grammar, spelling errors and wrong details as signs of a scam.
3 Never provide personal or payment details unless on an official website that you typed in the address for.
4 Always independently verify strange requests for payment or financial details – contact DPD directly.
5 Trust your instincts! If something seems suspicious, take time to investigate further before doing anything.

Scam Alert!! DPD Postman Scam – Beware Of the Warning Signs of a Scam

Here are the tell-tale warning signs that a DPD communication could be a scam:

  • You’re not expecting a delivery from DPD
  • There are spelling, grammar or formatting errors
  • Your name, address or other details are incorrect
  • You are urged to act quickly or risk missing the delivery
  • You are asked to pay a fee or settle charges to release the parcel
  • The website looks unofficial and has a different URL to the real DPD
  • A driver asks you to pay cash for “delivery fees” before handing over a parcel

What to Do if Scammed

If you realize you’ve fallen victim to the DPD scam, stay calm and take these steps:

  • Contact your bank to stop payments and cancel compromised cards
  • Change passwords on your email, DPD account and other sites
  • Monitor your credit and bank accounts closely for suspicious activity
  • Report the scam to DPD directly so they can investigate
  • File reports through ActionFraud and the Financial Conduct Authority (FCA)
  • Spread awareness to help protect others from the scam too


The DPD scam is a fraud that attempts to steal personal and financial information by impersonating delivery drivers or sending fake texts and emails. With parcel deliveries so commonplace, it’s easy to fall for at first. However, being aware of the scam tactics and knowing the warning signs allows you to spot and avoid it. Remaining vigilant against phishing attempts, using scam prevention tips and trusting your instincts will help protect you against this and other similar frauds impacting the UK. Spreading public awareness is key to eventually bringing an end to these parcel delivery scams.

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