Is Legit or Scam? An Honest Review

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  • Post published:February 23, 2024
  • Post category:Reviews

The internet has opened up a world of possibilities, allowing us to shop, bank, learn and connect online. But it has also enabled scammers and fraudsters to more easily reach potential victims.

When visiting a new website, especially one asking for personal or financial information, it’s wise to do some research before sharing any details. This review will analyze to determine if it is a legitimate website or a scam.

What is is the website for Optum’s Integrated Care Coordination (ICC) department. Optum is a division of UnitedHealth Group, one of the largest health insurance and services companies in the United States.

The ICC department focuses on coordinating care and benefits for UnitedHealth Group members who have complex medical needs. The website provides resources for members going through the ICC program, including submitting questionnaires about insurance claims and incidents. Questionnaire

Is Legit or Scam

When evaluating any unfamiliar website, there are several key factors to consider:

Company History and Reputation

Researching the history and reputation of the company behind a website is important. Optum and its parent company UnitedHealth Group are large, established organizations in the healthcare industry.

Founded in 1977 as United HealthCare Corporation, UnitedHealth Group is the largest healthcare company in the world by revenue, generating over $226 billion in 2020. It serves over 130 million customers worldwide. With decades of operation and providing insurance and services to millions, UnitedHealth Group has established itself as a reputable company.

Optum was founded in 2011 as OptumInsight, bringing together various UnitedHealth Group services under one division. Like its parent, Optum has grown over the years into one of the largest health services companies in the U.S.

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The longstanding history and reputation of Optum and UnitedHealth Group lend legitimacy to websites connected to the companies like

Website Ownership Details

Looking up the domain name registration details can provide insight into who owns a website. According to WHOIS directory records, is registered to:

Registrar: CSC Corporate Domains, Inc.
Registered On: 1996-02-02

Importantly, the registrant name is listed as UnitedHealth Group Incorporated, confirming the site is owned by the legitimate health company.

Secure and Professional Website Design

Many scam websites use amateurish designs riddled with spelling errors and technical issues. has a professional appearance with logical navigation and branding consistent with Optum’s overall website.

Additionally, uses HTTPS encryption. The https and lock icon indicate it’s a secure site for transmitting information safely.

Contact Information

Reputable websites should provide legitimate contact information for their business. The homepage shares an address matching Optum’s headquarters:

11000 Optum Circle
Eden Prairie, MN 55344

There are also customer service phone numbers listed for members to call with any questions.

Positive Online Reviews

Researching customer feedback can reveal potential problems with a website. Overall, Optum and UnitedHealth Group have positive online reputations, with reviews praising their customer service and coverage. There are some negative reviews, as expected for such large companies, but no systemic issues or warnings around their websites being scams.

Credentials and External References

Scan other reputable sources like media publications to see what they say about a website and company. Major outlets like Forbes, Bloomberg, and the Wall Street Journal have covered Optum and UnitedHealth Group extensively as leading healthcare companies. This coverage further confirms the legitimacy of their websites.

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Site Functionality

Trying out a website’s functionality can be telling. operates as described, allowing users to access their health information and submit insurance questionnaires. The forms accept input and the site overall works properly without glitches.

Warning Signs of a Potential Scam Website

In contrast to’s legitimacy, scam websites often show certain suspicious signs, such as:

  • Generic, vague contact information
  • Typos, grammatical errors, and amateurish design
  • Requests for unusual personal information
  • Aggressive sales tactics and exaggerated claims
  • Limited company history and credentials
  • Negative reviews and scam warnings
  • Broken functionality, mismatched URLs, and other technical issues avoids these concerning markers, further indicating it is a legitimate website.

Best Practices for Evaluating Websites

When visiting any new website, keep these general guidelines in mind:

Search the company name along with terms like “scam,” “complaint,” or “review” – Look at what others are saying about the business.

Check domain registration details – Who owns the website? Make sure registrant details aren’t hidden.

Research the company history – Longstanding, reputable businesses are less likely to be scams.

Look for verified contact info – Legitimate sites should provide real addresses, phone numbers, and customer service options.

Consider professional website design – Scam sites typically have sloppy design and technical issues.

See if the site has trust certifications – Credentials like BBB accreditation and Norton Secured can add legitimacy.

See what information is requested – Scams sometimes ask for strange personal or financial details.

Test functionality – Make sure the site works as advertised. Broken pages or errors may signal a scam.

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Search for positive references – News outlets, industry publications, and review sites help verify legitimacy.

Conclusion: is Legitimate

Based on the above analysis of history, reputation, design, credentials, functionality, and other details, shows all signs of being a legitimate website. There are no material concerns or scam warnings around the site. is owned by UnitedHealth Group and provides valid services as described.

However, internet users should always exercise caution when visiting new sites. Follow basic security practices like avoiding clicking links in suspicious emails, using unique passwords, and being wary of requests for sensitive information.

Apply the evaluation tips covered here to thoroughly vet any unfamiliar websites before sharing personal details or making transactions.

With the right precautions, the internet can be used safely. While scams do exist, legitimate businesses like Optum operate authentic websites that consumers can use with confidence once properly assessed.

By searching company backgrounds, checking registrations, and comparing sites against warning signs, users can identify secure sites like and avoid dangerous scams.

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