Is KicksCrew Legit or a Scam? Consumer Reviews and Complaints

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  • Post published:February 14, 2024
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Is KicksCrew Legit or a Scam?  KicksCrew is an online marketplace for buying and selling rare sneakers, clothing and accessories. However, many customers wonder – is KicksCrew legit, or is it actually a scam site not to be trusted? This in-depth article will analyze KicksCrew’s business model, reviews, policies and more to determine if it’s a trustworthy platform or one to avoid.

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What is KicksCrew?

Launched in 2021, KicksCrew is an e-commerce site that markets itself primarily to sneakerheads and streetwear enthusiasts. It allows individual sellers to list pairs of limited edition or hard to find sneakers from brands like Nike, Jordan, Adidas and Gucci that they are looking to resell.

Buyers can then browse the site’s inventory, read seller reviews and make offers or purchases if interested in a particular listing. KicksCrew acts as the intermediary, processing payments through PayPal or cryptocurrency and handling logistics like shipping and returns.

The site capitalizes on the booming multi-billion dollar sneaker resale industry, promising a reliable place for users to buy and sell coveted shoes that have skyrocketed in aftermarket value due to scarcity. However, skepticism abounds online over whether KicksCrew delivers on this promise or is legit.

Is KicksCrew Legit? Analyzing Common Questions and Concerns:

To ascertain the legitimacy of KicksCrew, it’s important to examine some of the most common concerns raised by users and experts:

Pricing and Authenticity

Sneakers listed on KicksCrew often sell for significantly lower prices than comparable pairs on established resale platforms like StockX and GOAT. This immediately raises red flags about their authenticity for some. However, others argue lower prices could simply reflect sellers hoping to move inventory faster.

Payment Security

KicksCrew accepts payments by PayPal and cryptocurrencies. While PayPal grants buyer protection, crypto transactions provide no safeguards against scams. This presents risks, though proponents counter that crypto also offers privacy advantages.

Return and Refund Policies

The site’s policies state returns are allowed within 7 days of delivery only if an item is “significantly not as described.” But horror stories circulate of users unable to get partial or full refunds even when items arrived clearly fake or damaged.

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Verified Seller Program

KicksCrew says it has a “rigorous verification process” for sellers, but no public details are given on what this entails. The mix of both verified and unverified sellers increases uncertainty around authenticity and trustworthiness of transactions.

Contact Support Responsiveness

Many complain of slow or no response from KicksCrew support staff to resolve payment, delivery and authentication issues – a red flag for a companyserious about customer service.

Year Event
2021 KicksCrew launched online marketplace
2022 Growing concerns raised over site’s legitimacy and support quality

Overall, reviews online reflect a mix of opinions – some say KicksCrew has been a positive experience, while most stories paint a picture of unreliable and potentially fraudulent activity. But does more data tell the full story?

Deeper Analysis of KicksCrew Reviews and Communities

To get a balanced perspective, it’s important to analyze reviews from multiple online communities where users discuss sneaker reselling:

  • On subreddits like r/kickscrew and Twitter, an immense volume of negative reviews and warnings emerge from disgruntled buyers unable to get refunds or receive authentic products.
  • However, a minority also report smooth transactions with quick shipping of legit items at good prices, suggesting not “all hope is lost.”
  • Facebook groups discuss tactics some sellers use – listing fakes at low prices just to get paid without shipping, then blocking buyers to avoid refund demands.
  • Comparatively few positive reviews are found on the site itself, where suspicious looking 5-star ratings with no text reviews raise eyebrows.
  • No major YouTube sneaker influencers openly endorse or recommend KicksCrew due to the abundance of complaints – a major red flag.

Overall, objective analysis of social media indicates overwhelmingly negative sentiment and experiences dominate feedback online regarding KicksCrew – a huge caution sign. While not definitive “proof” of a scam, it strengthens the perception issue.

Considering KicksCrew’s Legal and Regulatory Status

Research into KicksCrew’s legal structure and registrations also raises compliance questions:

  • The site lists an address in California, but a WHOIS lookup shows the domain was registered via an anonymizing proxy service to hide owners’ identities.
  • No concrete information exists publicly about company leadership, owners, licenses or registrations with state authorities where required.
  • Selling counterfeit goods as authentic is illegal and sites assisting this could face legal penalties, though difficult to verify without oversight.
  • They process payments without proper money transmitter licenses in some jurisdictions like California where required for businesses.
  • Lack of transparency and seemingly unregulated operations point to potential regulatory issues if investigated by authorities.
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When considering so many angry online complaints alongside apparent lack of oversight or legal compliance transparency, most prudent consumers would likely want to avoid the site until these concerns are resolved. This strengthens the perception KicksCrew should be considered illegitimate and potentially fraudulent.

Final Analysis – Is KicksCrew Legit or a Scam to Avoid?

Weighing all available evidence from reviews, policies and legal compliance analysis, the preponderance of credible information suggests KicksCrew should be viewed as illegitimate and not a trustworthy marketplace:

  • Overwhelming negative user sentiment online warns others away due to fake items and inability to get refunds or support responses.
  • The minority of positive accounts are less convincing given lack of verification and suspicious aspects like anonymous domain registration.
  • Lack of transparency around company structure, ownership, licenses and other important aspects of a reputable business raise major doubts.
  • Leveraging the surging sneaker resale market’s appetite for hard to find shoes, they appear to capitalize by selling counterfeits or items without intent to actually complete transactions in many cases based on reviews.

Unless and until KicksCrew improves authentication assurance, addresses apparently fraudulent activity, becomes properly regulated/compliant, repairs its poor reputation and provides public accountability – it cannot currently be called a legitimate or trustworthy platform and would be best avoided by prudent consumers and collectors. Staying away minimizes the high risks involved.

This objective analysis suggests being skeptical of any site attracting such massive negative sentiment online from those in the know like serious sneaker communities until credibility is proven. Caveat emptor remains the best approach when dealing with KicksCrew based on available evidence uncovered.

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KicksCrew FAQs

What is KicksCrew’s return and refund policy?

KicksCrew states returns are allowed within 7 days of delivery only if the item is “significantly not as described.” Otherwise, refunds are at the seller’s discretion. However, many customers report being unable to get refunds even for issues like inaccurate photos or damaged/fake items.

Can you leave seller reviews on KicksCrew?

Yes, buyers are able to leave star ratings and write reviews of individual sellers after transactions. However, many suspect reviews are not always accurate given the ability for fake 5-star ratings and reviews to be left.

What payment methods does KicksCrew accept?

KicksCrew accepts payments via PayPal and various cryptocurrencies like Bitcoin and Ethereum. PayPal offers buyer protection for unauthorized charges, while crypto transactions provide no safeguards against scams or fraudulent activity by sellers.

Does KicksCrew verify sellers in any way?

The site claims to have a “rigorous verification process” but does not publicly disclose details of what this entails. Some sellers appear to be verified with a badge, while others are unverified with no reputation status visible. This raises uncertainty about sellers’ legitimacy and authenticity claims.

How can I contact KicksCrew support?

The site has contact information listed for reporting issues like payment problems, non-receipt of items, or authentication disputes. However, many complain of slow or no response from KicksCrew representatives to resolve these types of common problems and complaints.

Is reselling sneakers on KicksCrew legal?

Technically reselling authenticated sneakers for profit is legal. However, knowingly selling counterfeits as genuine items would be fraud. KicksCrew also does not appear to be properly licensed or regulated as a business in California where they list an address, which raises compliance questions.

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