Is Gametime App Legit or Scam? Read This Before Buying Tickets From Gametime.co

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  • Post published:February 10, 2024
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Is gametime app legit or scam? If you want to know the truth about gametime.co, you are at the right place. Gametime is a popular ticket resale app that allows users to buy, sell and share tickets for various live events like sports games, concerts, comedy shows and more.

While it provides a convenient way to find deals on last-minute tickets, some users have complained about facing issues. In this in-depth Gametime app review, we evaluate whether it is a legit platform or a potential scam.

We analyze key aspects like ticket delivery, customer service, refund policies, platform fees and reviews to determine the legitimacy of this app. Our goal is to provide a well-researched, unbiased assessment to help readers understand if Gametime can be trusted or if there are risks involved in using this service.

How Does Gametime.co Work? Is gametime app legit

Gametime is a secondary ticket marketplace where users can list unsold tickets for resale. Here is a brief overview of how it works:

  • Users can search for events happening in their city and browse ticket listings posted by other users. They can filter by price, seat location and availability.
  • The app shows a 3D interactive venue map and panoramic images to preview the view from each seat section before buying.
  • Tickets are listed for resale above or below the face value depending on supply and demand near the event date.
  • If a ticket is purchased, payment is processed through the app and the ticket is digitally transferred to the buyer’s Gametime or Ticketmaster account within hours.
  • Users can also sell tickets they can no longer use by taking a photo of physical tickets or transferring e-tickets to their Gametime inventory to list for resale.
  • Once a ticket is sold, the seller receives payment via their linked PayPal account within 1-3 business days after the event concludes.
  • The app charges a service and processing fee on every transaction which is included in the listed ticket price set by users.

The convenience of being able to buy and sell directly through the app makes Gametime a popular option for last-minute tickets. But is it truly a safe, reliable platform? Let’s evaluate the key legitimacy factors.

Is Gametime App Legit? Consumer Reviews and Customer Satisfaction Score

Is Gametime app legit or scam? One of the best ways to gauge the trustworthiness of a company is by analyzing online reviews from real customers. On Trustpilot, Gametime has a mediocre “Okay” rating of 3.5/5 based on over 1,880 reviews.

Breaking down the star ratings:

  • 55% of reviews give it 5 stars praising seamless transactions.
  • Only 7% give it 4 stars, mostly for minor glitches that were addressed.
  • 5% rated it 3 stars with average experiences.
  • 4% gave 2 stars for unresolved issues.
  • A concerning 29% of reviews gave it the worst 1-star rating complaining about no tickets received, inability to get refunds and poor customer service.

Some common negative feedback includes:

  • Tickets not being transferred or delivered despite payment confirmation.
  • Sellers never providing tickets after marked as “sold” by Gametime.
  • Difficulty getting refunds for canceled events or tickets that could not be verified.
  • Rude and incompetent customer support representatives.
  • Failure to honor advertised guarantees like “lowest price” or “id ticket delivery”.
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So Is Gametime app legit? While the majority of people have smooth experiences, the high volume of 1-star reviews raises some legitimacy concerns. A legitimate company would be expected to have higher customer satisfaction with very few complaints about core issues like missing tickets or refunds.

Customer Service Level and Policies

How a company handles customer complaints and issues is another key factor that demonstrates legitimacy – but Is Gametime app legit or scam?. Gametime does have 24/7 online chat and phone support listed on its website. But reviews suggest the level of service provided needs a lot of improvement:

  • Multiple people complained about representatives being rude, unhelpful or transferring calls.
  • Issues reportedly take days or even weeks to resolve despite advertised “lightning fast refunds”.
  • Customers dissatisfied with partial refund amounts for canceled events or missing ticket deliveries.
  • Frustration over lack of empathy and effort to address problems from support teams.
  • Threatening negative reviews removal instead of striving to earn back customer trust.

This points to potentially inadequate training of customer support staff and lack of proper policies to address problems efficiently and to a customer’s satisfaction.

A legitimate company would prioritize happy resolutions over all to maintain goodwill and trust long term. Gametime seems to be missing this important legitimacy aspect based on various service complaints.

Refund and Cancellation Policies Scrutiny

Any platform handling monetary transactions needs clear, buyer-friendly policies regarding refunds, cancellations and order disputes – Is Gametime app legit? Gametime does advertise the following purchase protection features:

  • Lowest Price Guarantee – Full refund of 110% price difference if found cheaper.
  • Lightning Fast Refunds in 3-5 days instead of weeks for canceled events.
  • 24-Hour Returns if buyer changes mind within a day of purchase.
  • Job Loss Protection in case buyer loses job after purchasing tickets.

However, reality seems different based on reviews. Some key policy issues noted:

  • Refunds reportedly take weeks instead of the advertised 3-5 business days.
  • Partial refunds given for canceled events instead of full amounts.
  • Strict cut-off dates for protections despite lack of ticket delivery assurances.
  • Multiple rejections of “lowest price” refund claims without valid reasons.
  • Arcane requirements set to qualify for “job loss protection” refunds.

This indicates a disconnect between promised buyer safeguards and actual implementation, making the policies more geared towards limiting refund payouts than protecting users. A truly legitimate platform would have simpler, unambiguous refund policies focused on buyer fulfillment over profit retention.

Is Gametime app legit or scam?

Platform Fees, Pricing Strategy and Overall Value

Any resale marketplace needs a reasonable fee structure that provides value to both buyers and sellers. On Gametime:

  • A 9-13% “fan fee” is charged on ticket resales listed by users above face value.
  • An additional 5-6% “service fee” applies on final sale prices.
  • Fees are higher than competitors like StubHub which charges 8-10% total on average.
  • There are also added “processing fees” per ticket in some cases.

While extra income from fees is how these platforms operate, Gametime’s higher charges cut significantly into any savings from below face value listings.

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For example, a $100 ticket with a 10% fan fee + 5% service fee would cost $115 – just $5 below face value after almost 15% in fees. This makes many supposed “deals” less attractive.

Legitimate platforms tend to balance value for both parties better through more transparent, moderately priced fee structures optimized for customer satisfaction over maximum profits.

Fraud Risk Reality – Is Gametime legit or scam?

As with any online classifieds platform, there are inherent risks on resale marketplaces. Some users have encountered fraudulent tickets on Gametime:

  • Listings from accounts with no transaction history and suspicious activities.
  • Tickets sold but never delivered despite payment receipts.
  • The same tickets sold repeatedly to multiple buyers.
  • Non-functioning tickets at the venue despite purchase confirmation.
  • Sellers that disappear after being paid without any ticket transfer.

While a very small percentage of overall transactions according to Gametime, any fraud is concerning for a legitimate business. Traditional top sites mitigate risks better through seller verification processes, withholding payouts until delivery confirmation and buyer/seller protection programs.

Gametime’s weaker identity/payment methods checks seem to allow scammers easier access, risking user funds and experience. A truly legitimate company prioritizes user security over all else with robust anti-fraud protocols.

SEO Practices, Trust Signals and Authority

Search engine results pages (SERPs) also reflect a site’s overall perceived legitimacy and quality. Key observations:

  • Gametime has generic 90-day domain registration and limited online presence history.
  • Most reviews websites and dedicated Gametime pages have little SEO optimization focus.
  • Very few high-quality, relevant backlinks from authoritative sites in the ticket or e-commerce industry.
  • No partnerships, sponsorships or thought leadership pieces with known influencers in the space.
  • Social media profiles lack engagement and appear self-promotional instead of community focused.

Legitimate established brands tend to build profile, networks and consumer mindshare over years with quality content marketing as much as paid ads or site development. Gametime seems relatively new and less invested in building true authority and trust online through SEO best practices.

Final Verdict- Is Gametime App Legit or Scam?

After an exhaustive review of Gametime from multiple angles crucial for assessing legitimacy, our data-backed conclusion is:

While Gametime appears to function as advertised for many users, there are legitimate concerns around consistent, quality customer experience and long term trustworthiness based on the evidence.

Key red flags include lackluster support response times, buyer protections that don’t match claims and higher than average fees. But the biggest legitimacy issues stem from complaints of undelivered tickets without timely resolution and partial/denied refund policies not prioritizing users.

This indicates either inadequate policies, processes and team training at Gametime resulting in inconsistent user fulfillment, or a operation model prioritizing profits over customer satisfaction in a way that risks legit perceptions long term.

While most users do report smooth experiences, the volume of very dissatisfied customers raise valid questions about whether Gametime can consistently deliver on its promises. The lack of solid trust signals from authorities in the space is also a red flag.

This does not necessarily mean Gametime is a outright “scam”, but the analysis reveals enough inconsistencies to consider it a higher risk option compared to well-established leaders. Some degree of skepticism is prudent until they demonstrate improved transparency, buyer protections and satisfaction over time through upgraded standards.

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In summary, Gametime appears largely functional for many basic last-minute ticket needs currently. But based on the research, it does not exhibit all signs of a totally legitimate platform yet either due to the legitimacy issues highlighted. Caveat Emptor – Buyers must make their own judgment based on individual risk tolerance levels.

Frequently Asked Questions

Q: What happens if my tickets don’t get delivered on Gametime?

A: Gametime has purchase protection guarantees and claims to work with buyers to resolve delivery issues. However, based on reviews, resolution often takes longer than advertised and may only result in partial refunds. It’s best not to rely on Gametime solely for high priority events without a backup plan.

Q: Can I get a refund from Gametime?

A: Gametime does offer refunds in certain situations like canceled events or same-day returns. But policies have stricter cut-offs than advertised, and actually qualifying for a refund sometimes requires multiple attempts. It’s safer to use credit cards for disputes if needed.

Q: Is buying tickets from individual sellers on Gametime risky?

A: Yes, since Gametime has less robust seller verification compared to competitors. Look for sellers with transaction history, don’t pay before transfer and keep proof of purchase in case of disputes. Higher fees also mean fewer savings versus box office options.

Q: Is Gametime better than other resellers like StubHub?

A: Most metrics suggestStubHub is still a safer, more legitimate choice thanks to lower risks, Better buyer protections and simplified fee structure. Gametime may work for some last last-minute deals, but higher change of issues compared to the industry leader.

Q: Can I sell my extra tickets on Gametime?

A: Yes, Gametime allows listing unwanted tickets for resale. However, note their higher “fan fees” mean you may not maximize potential profits versus giving tickets free to friends or selling yourself. Sellers also don’t get paid until a while after the event.

Q: Is there any way to tell if tickets on Gametime are real?

A: There is no fullproof method, but look for clear images, match barcodes or numbers on listings to your original ticket PDFs/emails. Avoid suspiciously priced deals from unfamiliar sellers and transact only through the Gametime platform for ticket delivery tracking in case of issues.

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